located in the pacific north west

Frequently Asked Questions

Regarding Sessions


How long will the session be?

There is no time limit on photo sessions.  Generally they will last 60-90 minutes.  Newborn shoots will be longer, closer to three hours.


Do I get to change my outfit?

Yes.  However I suggest a maximum of only three outfits to ensure a good variety of photos in each outfit.


What do we wear?
Try to avoid logos/words/images on clothing unless it is specific to your session (Big Sister, I'm One, etc).  Coordinating colors are wonderful- pick a 2 or 3 colors you like and have everyone go off of that -
here are some fun ideas you can also look at. You'll want to make sure you wear something you're comfortable in - and that kids come in comfortable shoes.


What if my children are monsters?

In that case... I'm booked solid.   Just kidding.  I'm a mom, I definitely get that there are good days and bad days.  I suggest bringing a toy, something to drink, maybe even a blanket for your kid(s), basically bring something to bribe them - I mean - motivate them - to cooperate.


What happens if we can't make it to the session?

Life happens.  Please give at least 24-hour cancellation notice.  After that you will be subject to paying another $15 deposit to reschedule.


Regarding Payment


Am I required to purchase anything in addition to my session/package?  And is there a minimum purchase?

No and no.  Although I will go over the options with you, you are under no obligation to purchase anything outside of your initial session.  If you do decide to order anything additional you may purchase as much or as little as you'd like.


So how much is it just to get a family session and a disc with all the images to print?
Starts at $130 (subject to tax).  The basic session is $50, CD with images & printing rights is $80.


Do I have to pick up my prints or pay shipping?
Nope! Shipping is free, so you can keep rocking those glorious bunny slippers and keep your eye on the mailbox.


When is payment due?
Payment is due at the beginning of your session unless other arrangements have previously been made.


What types of payment do you take?
I accept Paypal, Visa, Mastercard, and cash.


Do you do payment plans?

I am happy to work with anyone through a payment plan, just ask.  However photos will not be released until payment is received in full.


Do you have a referral program?
Yes we do! If you're interested, I have a special card I can give you at your session to explain how it works.  Already had your session and didn't get one?  Just ask me here!



Regarding Images


How long will it take to get my photos?
Your viewing gallery will be ready within two weeks of your session.


Viewing gallery? What's that?

Please see here for more info.  Or contact me with any questions, I'm happy to help.


How many final images will I see?

There will be about 30-50 final photos in your viewing gallery.


I saw you snap way more than 30 pictures.  Why are there only 30 in my gallery?

I choose only the very best images to share with you.  Rest assured that you will be getting the good ones.  If an image is a little blurry/ out of focus, if someone is blinking, or went to move hair out of their face, etc, the pictures will not make it into the gallery.


Can I get the unedited version of my pictures?

No.  I will only release the final versions of the images.


Can I get my images in black and white?

Of course.  Generally there will be a few black and white images in your gallery.  If you'd like to have additional photos changed,  I will change up to ten images at no charge.


Where do I get my pictures printed?

I highly suggest getting pictures printed through MpixHere is a great blog post (not written by me - it will open in a new tab) showing the difference between printers.




© 2015 West Ember STUDIO by samantha olsen